> For the complete documentation index, see [llms.txt](https://docs.ixkio.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ixkio.com/getting-started/organisation-structure/folders/active-folders.md).

# Active Folders

Organisation Folders > <mark style="color:green;">**Active Folders**</mark> > Tag Groups > Batches > Tag Codes

## Overview

At least one Active Folder is required. Active Folders have important settings but are also used to manage structures.&#x20;

Important Active Folder settings :&#x20;

* [Response Mode](/getting-started/response-modes-explained.md)
* [Extended Data Fields](/features/meta-data/extended-data.md)
* [Data Merge Settings](/features/datamerge.md)
* Templates for Direct Response

## Creating Active Folders

Navigate to the *<mark style="color:orange;">Main Menu > Folders > View Folder Tree</mark>.*&#x20;

In the Add Root Folder panel, enter the Folder name and choose the Folder Type using the drop down list. Then click Add Folder.\
\
Alternatively, you can right click on an Org Folder and click 'Add Active Folder'. This will place the new Active Folder within your Org Folder.

To rename an Active Folder, right click on the Folder and click 'Rename', enter the text and press enter. You can also rename an Active Folder from the Active Folder screen.&#x20;

After an Active Folder has been created, you can add the [Active Folder settings](/getting-started/organisation-structure/folders/active-folder-settings.md).&#x20;

## Moving Active Folders

To move an Active Folder, navigate to the *<mark style="color:orange;">Main Menu > Folders > View Folder Tree</mark>*. From here you can drag and drop your Active Folder to an Org Folder. Active Folders cannot exist inside other Active Folders.&#x20;

{% hint style="info" %}
It's possible to have multiple Active Folders within an Org Folder
{% endhint %}

## Deleting Active Folders

To delete an Active Folder, navigate to the *<mark style="color:orange;">Main Menu > Folders > View Folder Tree</mark>*. Right click on the desired Folder and click 'Delete'.

Alternatively, you can navigate to the *<mark style="color:orange;">Main Menu > Folders > List Active Folders</mark>*. Then click on the Active Folder you wish to delete. In the Folder Detail panel, click the Settings tab, select the Folder Status drop down list and select Delete, then Update.&#x20;

{% hint style="danger" %} <mark style="color:red;">**IMPORTANT**</mark>

Once an Active Folder has been deleted, it cannot be recovered, including all of its contents (Tag Groups, Batches and Tag Codes).
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ixkio.com/getting-started/organisation-structure/folders/active-folders.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
